Thousands in Kent lose Comcast service after vandals damage cable lines

Connection went down early Thursday morning, Nov. 30; service could be out until 8 to 10 p.m.

Vandals damaged Comcast cable lines Nov. 30 in Kent. COURTESY PHOTO, Comcast

Vandals damaged Comcast cable lines Nov. 30 in Kent. COURTESY PHOTO, Comcast

Vandals cut Comcast cable lines in Kent early Thursday morning, Nov. 30 causing thousands of customers to lose internet, phone and TV service.

“Our network maintenance crews are actively working to replace the damaged lines and expect to get our customers back up and running between 8 and 10 p.m. this evening,” Comcast posted on its website at about 2 p.m. Nov. 30. “We know any time without service can be frustrating and appreciate our customer’s patience during this outage.”

Service was lost just before 5 a.m., according to Comcast outage maps, which listed several dots where more than 2,000 customers lost connections.

“The outage was caused by vandalism which is a growing challenge for internet service providers,” according to an email to the Kent News from a Comcast spokesperson.

Questions to the spokesperson for a specific number of how many customers were impacted or how often this has happened recently in Kent went unanswered.

The cable was damaged in the 11003 to 11201 block of SE 196th St., according to a photo released by Comcast.

Comcast also reported it service down in the Graham area.

Damage to cable lines has been a problem across the nation as people try to take copper from the lines to sell as scrap metal, according to multiple media reports and the FBI.

Talk to us

Please share your story tips by emailing

To share your opinion for publication, submit a letter through our website Include your name, address and daytime phone number. (We’ll only publish your name and hometown.) Please keep letters to 300 words or less.

More in News

Kent Police use drone, K-9 unit to capture assault suspect

Man had fled after fight with security guard at apartment complex along SE Kent-Kangley Road

Jail bars. File photo
Renton man convicted in 2018 Des Moines homicide

Jurors found 28-year-old Yourhighness Jeramiah Bolar of Renton guilty of two felony charges.

One of two victims identified in fiery Kent crash

Kristen Anne Meyers, 53, died in May 11 crash on West Hill, according to medical examiner

City-owned ShoWare Center in Kent loses $742,675 in 2023

Losses lower than projected but expenses continue to exceed revenue at 6,200-seat arena

Kent firefighters extinguish two fires on the same morning | Photos

Friday, May 17 at apartment leasing office in the Valley and at a vacant East Hill house

Courtesy Photo, City of Kent
City of Kent population drops by 1,051 in 2023 compared to 2022

Decline similar to many cities of 50,000 or more across the nation, according to U.S. Census Bureau

Kent Police Blotter: April 25 to May 8

Incidents include burglaries, robberies, shootings

Rape charges dismissed against former Kent school bus driver

Prosecutors decide they could not prove the charges beyond a reasonable doubt due to medical tests

Feds indict 9 South King County residents on drug trafficking charges

Those accused from Federal Way, Kent, Renton, Enumclaw

A screenshot of King County Councilmember Reagan Dunn speaking about a proposed amendment for the proposed $20 minimum wage ordinance. (Screenshot)
King County approves $20.29 minimum wage for unincorporated areas

Councilmember Reagan Dunn and more than a dozen business owners argued tips and health care expenses should be a part of the new wage. The council passed the ordinance without the amendment.

Dave Upthegrove. COURTESY PHOTO
Upthegrove one of seven candidates for state lands commissioner

His King County Council member’s district includes part of Kent

COURTESY PHOTO, King County Elections
Candidates file for Kent-area races for Congress, Legislature

Incumbents face challengers in two Congressional contests and four state House races